Welcome to Help. The major topics listed below will take you to subtopics that answer your questions about Foundation Directory Online.
Welcome Provides general information about the Foundation Center, Foundation Directory Online, and this Help file and includes contact information, a glossary of commonly used funding terms, and our Subscriber Agreement and Security Statement.
Getting Started Explains system requirements, addresses logging in and out, and provides information on supplementing your research with the Foundation Center's web site.
Using FDO Contains information on each screen and its associated features and descriptions of the content of FDO's records.
Professional Content Outlines exclusive grantmaker-specific content and functionality for Professional subscribers.
Searching Basic Introduces new users to basic search functionality.
Searching Advanced Provides an overview of advanced search techniques, including Boolean and wildcard searching.
Search Tutorial Contains sample searches to get you up to speed quickly.
Guided Tours Contains audio-narrated guided tours of each FDO database.
My FDO Explains how to access and manage your tagged grantmaker, company, and grant records; manage and load your saved grantmaker, company, grant, and 990 searches; and manage your grantmaker alerts.
Update Central Explains how Professional subscribers can view summaries of recent additions and updates to our grantmaker database and build customized reports for more detail.
Updating Your User Profile Provides instructions on updating your personal information.
Changing Your Password Provides instructions on changing your password.
Upgrading Your Subscription Explains how to make changes to your subscription plan.
Discount Book Mall Explains how to purchase Foundation Center print publications at substantial savings.
Frequently Asked Questions Provides answers to commonly asked questions related to functionality, content, technical difficulties, billing, access, security, subscription options, and more.
Help Index Contains a comprehensive list of links to Help topics.