Changing Your User Profile
If any of the personal information you provided to us when you signed up for this service changes, you should update your User Profile right away in case we need to contact you regarding service notices, account information, or for any other reason. We've provided a tool, located in the Subscriber Services area of the site, which can be used to update your information online. The instructions below explain how to update your User Profile.
To change your User Profile
1. Go to the green menu box in the upper right-hand corner of your Home screen and your Search screens.
2. Click the Subscriber Services link.
3. Enter your Password in the text box (unless you previously opted to forego the Password Prompt), and click Submit.
4. Click Update Your User Profile. The User Profile screen presents you with a number of editable text fields that display your User Profile information. The information you can change here is: 1) First Name; 2) Last Name; 3) Address; 4) City; 5) State; 6) Zip Code; 7) Country; 8) Contact Information; 9) Phone; 10) Email Address
5. Click in the field you wish to change and either drag over the text to highlight it and press Delete, or press Backspace to delete the information. Then type the new information into the field.
6. Repeat for any other fields you wish to change.
7. If, in the future, you would prefer to access the Subscriber Services screen without being required to supply your password, click the check box at the bottom of the screen.
8. Click Update Information.
9. Your information is now updated. You can make additional changes at any time by following these instructions.